Incidentcase6

Incidentcase6

Incidentcase6

A Puerto Rico Veterans Affairs pharmacy technician is pleading guilty to stealing millions of dollars’ worth of insulin from her facility in San Juan, but she may receive a sentence of less than two years due to a plea agreement. Carmen Medina-Serrano was indicted on July 24, 2017, for stealing quantities of insulin with a

A Puerto Rico Veterans Affairs pharmacy technician is pleading guilty to stealing millions of dollars’ worth of insulin from her facility in San Juan, but she may receive a sentence of less than two years due to a plea agreement.

Carmen Medina-Serrano was indicted on July 24, 2017, for stealing quantities of insulin with a market value of $6.75 million, costing the VA approximately $762,000.

Medina-Serrano started working as a pharmacy procurement technician at the San Juan VA Medical Center outpatient pharmacy in October 2012. She had access to the pharmacy electronic prescription-ordering system as well as the ability to place those orders,

The VA Office of the Inspector General was alerted to Medina-Serrano’s actions in July 2016. She resigned that month.

Medina-Serrano was not indicted until a year later, on July 24, 2017. Although the indictment was handed down in Puerto Rico’s court district, Medina-Serrano was arrested a day later, on July 25, 2017, in eastern North Carolina.

Medina-Serrano agreed to plead guilty to theft of government property on April 20. She waived her right to appeal should her sentence be less than two years.

The VACHS, which includes the pharmacy where Medina-Serrano worked, has a long history of corruption at all levels.

For example, Puerto Rico VA Hospital Director Dewayne Hamlin was arrested for driving drunk while in possession of painkillers in Florida in April 2014. Hamlin refused to reveal where he had obtained the painkillers. When a hospital employee acting as a whistleblower called attention to the arrest, Hamlin tried to use hospital funds to pay off another employee to fire the whistleblower.

Hospital employee Elizabeth Rivera Rivera was arrested for armed robbery, pled guilty to two misdemeanors and missed work while she was in jail in February 2016. She returned to the VA and was fired a few months later. But her time working for the VA was not over. Her union, American Federation of Government Employees, filed a grievance, and Rivera was back at work for the VA as of March 2016.

Approximate date(s) of the diversion: 2017
Where the Diversion Occurred: VA Medical Center, Caribbean Health Care System Calle Casia, San Juan, 00921, Puerto Rico Type of Healthcare Facility: Hospital
Publicly available news reports about the incident: